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Using Astrudio

Terms of Service

Last updated 3 November 2026

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1. Acceptance of Terms

By accessing and using Astrudio ("the Service"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service. These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

Astrudio provides digital astrological services including:

  • Birth Chart Generation: Personalised natal charts calculated using your birth details (date, time, and location)
  • Astrological Insights: AI-generated interpretations and personality profiles based on astrological calculations
  • Family Charts: Compatibility analysis and family dynamics insights for multiple family members
  • Poster previews. Explore a personalised birth chart poster design. Digital downloads are coming soon.
  • Chart Assistant: AI-powered conversational guidance about your astrological chart
  • Connections and My People: a free, limited reflective reading of two sets of birth details. Saving a Connection to your account is a separate, explicit step, saved Connections are private to your account, they can be removed at any time, and nothing is ever shared with or sent to the other person. The weekly pick and your private responses stay on your device; sharing an insight is something you do yourself through your device's share menu or by copying text.

Features described anywhere on the site as “coming soon” — including the digital Relationship Decoder, and the digital Family Blueprint — are previews of work in development. They are not available, cannot be purchased, and nothing in these terms offers them for sale. Terms for products already purchased are unaffected.

3. Account Registration

To access certain features of the Service, you must create an account. When registering, you agree to:

  • Provide accurate, current, and complete information
  • Maintain the security and confidentiality of your login credentials
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorised access or security breach
  • Not share your account credentials with third parties

We reserve the right to suspend or terminate accounts that violate these Terms or remain inactive for extended periods.

4. Pricing and Payments

Astrudio offers a free tier with limited features, and paid options for enhanced access:

4.1 Free Tier

You can read the first Connection Snapshot insight before creating an account. A free account opens and saves the complete Snapshot, with access to Today, three Traits readings and two insight days in My Week.

4.2 Astrudio+ membership

Astrudio+ opens the full seven-day My Week calendar and all 16 Traits. First-time subscribers can try 7 days free. Choose a monthly or annual plan at checkout.

  • Monthly membership. 7 days free, then £4.99 each month until cancelled.
  • Annual membership. 7 days free, then £29.99 upfront, renewing each year until cancelled.

Manage or cancel your membership from your account. View membership options.

Legacy Pro was an earlier one-time purchase. Existing purchases retain the access provided with that purchase. Astrudio+ is a separate membership.

4.3 Books and poster downloads

Personalised digital books and the poster download are coming soon. The public book samples and poster preview are free to explore. Books and poster downloads are separate from an Astrudio+ subscription.

4.4 Payment Processing

All payments are processed securely through Stripe. By making a purchase, you agree to Stripe's Consumer Terms of Service. We do not store your full payment card details on our servers.

4.5 Refund Policy

Due to the digital nature of our products, we offer refunds within 14 days of purchase if you have not downloaded your digital content. Once a high-resolution file has been downloaded, refunds are not available. For Pro access, refunds are considered on a case-by-case basis within 14 days of purchase. Contact us at hello@astrudio.com for refund requests.

4.6 Price Changes

We reserve the right to modify pricing at any time. Price changes will not affect purchases already completed.

5. Acceptable Use

When using our Service, you agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable laws
  • Attempt to gain unauthorised access to our systems, servers, or databases
  • Interfere with or disrupt the integrity or performance of the Service
  • Use automated systems (bots, scrapers) to access or collect data from the Service
  • Reproduce, duplicate, sell, or resell any portion of the Service without express written permission
  • Upload or transmit viruses, malware, or other harmful code
  • Impersonate any person or entity or misrepresent your affiliation
  • Use another user's account without permission

6. User Content and Data

You retain ownership of any personal data you provide (names, birth details, etc.). By using the Service, you grant us a limited licence to use this data solely for the purpose of providing our services. We do not sell or share your personal birth data with third parties for marketing purposes.

You are responsible for ensuring you have appropriate consent before entering birth details for family members, especially for children under 18.

7. Intellectual Property

The Service, including its design, graphics, text, software, and all other content, is owned by Astrudio and protected by copyright, trademark, and other intellectual property laws.

Your purchased content: When you purchase a poster download, you receive a personal, non-commercial licence to use, display, and print that specific design for personal use. You may not resell, redistribute, or commercially exploit downloaded content.

Our content: You may not reproduce, modify, distribute, or create derivative works from any part of our Service without prior written consent.

8. Disclaimer of Warranties

Entertainment purposes: Astrudio provides astrological content for entertainment, self-reflection, and personal interest only. Our charts, insights, and interpretations should not be considered as professional advice of any kind.

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

  • Implied warranties of merchantability or fitness for a particular purpose
  • Accuracy or completeness of astrological interpretations
  • Uninterrupted or error-free operation of the Service
  • Results or outcomes based on the content provided

Not professional advice: Our content is not a substitute for professional medical, psychological, legal, financial, or other expert advice. Always consult qualified professionals for important life decisions.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Astrudio and its officers, employees, and affiliates shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, data, use, or goodwill
  • Any damages arising from your use or inability to use the Service
  • Any actions taken based on astrological content provided

Our total liability for any claims arising from these Terms or your use of the Service shall not exceed the amount you have paid us in the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Astrudio and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

11. Account Termination

By you: You may delete your account at any time through your account settings. Upon deletion, your personal data will be removed in accordance with our Privacy Policy.

By us: We reserve the right to suspend or terminate your account immediately, without prior notice, if you violate these Terms or engage in conduct that we determine to be harmful to the Service or other users.

12. Third-Party Services

Our Service integrates with third-party services including:

  • Stripe: Payment processing
  • Supabase: Database and authentication
  • Google Maps: Location services for birth place lookup

Your use of these services is subject to their respective terms and privacy policies.

13. Modifications to Terms

We may revise these Terms at any time by updating this page. Material changes will be communicated via email or through the Service. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

14. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales. However, we encourage you to contact us first at hello@astrudio.com to resolve any issues informally.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Contact Information

For questions, concerns, or feedback about these Terms, please contact us at hello@astrudio.com.

Last Updated: 3 November 2026

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